We understand that as a residential landlord, you need to have quality tenants in your property to be able to make an income. Every time you're without a tenant or you have a tenant who refuses to pay rent it can hurt your investment. Being a... (Read More)

The best property managers are concerned with providing a stellar customer service experience to tenants of all abilities. The Americans with Disabilities Act (ADA) “prohibits discrimination against individuals with disabilities in all areas of... (Read More)

If you’re hiring for help in your leasing office, one simple question can make the difference between hiring a rockstar or a dud. “Do you talk to strangers?” Ask the prospective employee about a conversation with a stranger. It’s a good... (Read More)

Throughout the world, the American people are known for their imagination and creativity. But could any of us truly have imagined the life we're living right here and now! It's a bit surreal, right? What may have seemed unimaginable in the United... (Read More)

We get it. The market is flooded with choices and property management is no exception. But not all companies are created equal. The details matter and sometimes you can get burnt if you don't do your homework. Here's a look at how we're uniquely... (Read More)

As you know, COVID-19 is spreading across the world and many are taking extra precautions to try and mitigate the risk. Thankfully, we do have some guidance on how each of us can help. The first thing we need to do is take it seriously. This is a... (Read More)

One of the biggest benefits of hiring a property management company is that you can lean on them to handle day-to-day rental operations. This allows you, the property owner, to focus efforts on boosting profits, instead of handling the minutiae or... (Read More)

Advertising a rental property vacancy can seem like a tall order. After all, most experts say you only have seven seconds to capture a reader's attention with an ad before they move on. With such constraints, it’s critical to choose your words... (Read More)

While you may be a landlord because you're motivated by the income opportunity, you can't approach the tenant relationship as such. The relational aspect can't be overstated. You need to treat it as more than a business transaction. Here's how to do... (Read More)